Reporting problems
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Important
We encourage you to report all problems. However, before you report any problems ask yourself:
- Did I check the wiki for information on my problem?
- Did I check the FAQ, Known bugs and Tips pages?
- Did I check the log file (
SUMO-Toolbox.log
) in theoutput/
directory of the example/project directory you are running?- for example, if you are running the Academic2DTwice problem (= the default), the log file is in
examples/Math/Academic2DTwice/output/<pick the relevant run>/
directory
- for example, if you are running the Academic2DTwice problem (= the default), the log file is in
Reporting
Always check your SUMO-Toolbox.log
file in the output directory first!
When reporting problems remember to always attach:
- the SUMO Toolbox log file
- the XML configuration file you used
- a short description of what type of computer you are running on (Windows, Ubuntu, Solaris, ...)
- some general feedback
Check the Contact page to report the problem and send the information.