Reporting problems

From SUMOwiki
Revision as of 02:52, 6 February 2008 by Tdhaene (talk | contribs) (Reporting)

Important

We encourage you to report all problems. However, before you report any problems ask yourself this:

  1. Did I check the wiki for information on my problem?
  2. Did I check the FAQ, Known bugs, Terminology and Tips pages?
  3. Did I check the log file (SUMO-Toolbox.log) in the output/ directory?

Reporting

ALWAYS CHECK YOUR SUMO-Toolbox.log FILE IN THE OUTPUT DIRECTORY FIRST

When reporting problems remember to always attach:

  • the SUMO-Toolbox log file
  • the XML configuration file you used

See the Contact page on where to send the information to.