Difference between revisions of "Reporting problems"

From SUMOwiki
(Reporting)
(Reporting)
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=== Important ===
 
=== Important ===
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We encourage you to report all problems. However, before you report any problems ask yourself:
 
We encourage you to report all problems. However, before you report any problems ask yourself:
   
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# Did I check the [[FAQ]], [[Known bugs]], [[Terminology]] and [[Tips]] pages?
 
# Did I check the [[FAQ]], [[Known bugs]], [[Terminology]] and [[Tips]] pages?
 
# Did I check the log file (<code>SUMO-Toolbox.log</code>) in the <code>output/</code> directory?
 
# Did I check the log file (<code>SUMO-Toolbox.log</code>) in the <code>output/</code> directory?
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=== Reporting ===
 
=== Reporting ===
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'''Always check your <code>SUMO-Toolbox.log</code> file in the output directory first!'''
 
'''Always check your <code>SUMO-Toolbox.log</code> file in the output directory first!'''
   

Revision as of 11:48, 10 June 2008

Important

We encourage you to report all problems. However, before you report any problems ask yourself:

  1. Did I check the wiki for information on my problem?
  2. Did I check the FAQ, Known bugs, Terminology and Tips pages?
  3. Did I check the log file (SUMO-Toolbox.log) in the output/ directory?


Reporting

Always check your SUMO-Toolbox.log file in the output directory first!

When reporting problems remember to always attach:

Check the Contact page to report the problem and send the information.