Difference between revisions of "Reporting problems"

From SUMOwiki
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== Important ==
+
=== Important ===
 
We encourage you to report all problems. However, before you report any problems ask yourself this:
 
We encourage you to report all problems. However, before you report any problems ask yourself this:
   
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# Did I check the log file (SUMO-Toolbox.log) in the output/ directory?
 
# Did I check the log file (SUMO-Toolbox.log) in the output/ directory?
   
== Reporting ==
+
=== Reporting ===
 
'''Always check your SUMO-Toolbox.log file in the output directory first!'''
 
'''Always check your SUMO-Toolbox.log file in the output directory first!'''
   

Revision as of 03:27, 6 February 2008

Important

We encourage you to report all problems. However, before you report any problems ask yourself this:

  1. Did I check the wiki for information on my problem?
  2. Did I check the FAQ, Known bugs, Terminology and Tips pages?
  3. Did I check the log file (SUMO-Toolbox.log) in the output/ directory?

Reporting

Always check your SUMO-Toolbox.log file in the output directory first!

When reporting problems remember to always attach:

  • the SUMO-Toolbox log file
  • the XML configuration file you used

Check the Contact page to report the problem and send the information.