Difference between revisions of "Reporting problems"

From SUMOwiki
(Reporting)
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* the XML configuration file you used
 
* the XML configuration file you used
   
See the [[Contact]] page on where to send the information to.
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Check the [[Contact]] page to report the problem and send the information.

Revision as of 02:56, 6 February 2008

Important

We encourage you to report all problems. However, before you report any problems ask yourself this:

  1. Did I check the wiki for information on my problem?
  2. Did I check the FAQ, Known bugs, Terminology and Tips pages?
  3. Did I check the log file (SUMO-Toolbox.log) in the output/ directory?

Reporting

Always check your SUMO-Toolbox.log file in the output directory first!

When reporting problems remember to always attach:

  • the SUMO-Toolbox log file
  • the XML configuration file you used

Check the Contact page to report the problem and send the information.