Difference between revisions of "Reporting problems"

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# Did I check the [[FAQ]], [[Known bugs]], [[Terminology]] and [[Tips]] pages?
 
# Did I check the [[FAQ]], [[Known bugs]], [[Terminology]] and [[Tips]] pages?
 
# Did I check the log file (<code>SUMO-Toolbox.log</code>) in the <code>output/</code> directory?
 
# Did I check the log file (<code>SUMO-Toolbox.log</code>) in the <code>output/</code> directory?
 
  
 
=== Reporting ===
 
=== Reporting ===
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* the SUMO Toolbox log file
 
* the SUMO Toolbox log file
 
* the XML [[configuration]] file you used
 
* the XML [[configuration]] file you used
 +
* some general [[feedback]]
  
 
Check the [[Contact]] page to report the problem and send the information.
 
Check the [[Contact]] page to report the problem and send the information.

Revision as of 14:35, 26 July 2008

Important

We encourage you to report all problems. However, before you report any problems ask yourself:

  1. Did I check the wiki for information on my problem?
  2. Did I check the FAQ, Known bugs, Terminology and Tips pages?
  3. Did I check the log file (SUMO-Toolbox.log) in the output/ directory?

Reporting

Always check your SUMO-Toolbox.log file in the output directory first!

When reporting problems remember to always attach:

Check the Contact page to report the problem and send the information.