Reporting problems

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Revision as of 11:52, 25 January 2008 by Dgorissen (talk | contribs)
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Important

We encourage you to report your problems. However, before you report any problems ask yourself this:

  1. Did I check the wiki for information on my problem?
  2. Did I check the FAQ, Known bugs, Terminology and Tips pages?
  3. Did I check the log file (SUMO-Toolbox.log) in the output/ directory?

Reporting

ALWAYS CHECK YOUR SUMO-Toolbox.log FILE IN THE OUTPUT DIRECTORY FIRST

When reporting problems remember to always attach:

  • the SUMO-Toolbox log file
  • the XML configuration file you used

See the contact page on where to send the information to.

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