Difference between revisions of "Reporting problems"
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=== Important === | === Important === | ||
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We encourage you to report all problems. However, before you report any problems ask yourself: | We encourage you to report all problems. However, before you report any problems ask yourself: | ||
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# Did I check the [[FAQ]], [[Known bugs]], [[Terminology]] and [[Tips]] pages? | # Did I check the [[FAQ]], [[Known bugs]], [[Terminology]] and [[Tips]] pages? | ||
# Did I check the log file (<code>SUMO-Toolbox.log</code>) in the <code>output/</code> directory? | # Did I check the log file (<code>SUMO-Toolbox.log</code>) in the <code>output/</code> directory? | ||
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=== Reporting === | === Reporting === | ||
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'''Always check your <code>SUMO-Toolbox.log</code> file in the output directory first!''' | '''Always check your <code>SUMO-Toolbox.log</code> file in the output directory first!''' | ||
Revision as of 10:48, 10 June 2008
Important
We encourage you to report all problems. However, before you report any problems ask yourself:
- Did I check the wiki for information on my problem?
- Did I check the FAQ, Known bugs, Terminology and Tips pages?
- Did I check the log file (
SUMO-Toolbox.log) in theoutput/directory?
Reporting
Always check your SUMO-Toolbox.log file in the output directory first!
When reporting problems remember to always attach:
- the SUMO Toolbox log file
- the XML configuration file you used
Check the Contact page to report the problem and send the information.
