Difference between revisions of "Reporting problems"
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When reporting problems remember to always attach: | When reporting problems remember to always attach: | ||
* the SUMO Toolbox log file | * the SUMO Toolbox log file | ||
− | * the XML configuration file you used | + | * the XML [[configuration]] file you used |
Check the [[Contact]] page to report the problem and send the information. | Check the [[Contact]] page to report the problem and send the information. |
Revision as of 23:31, 4 April 2008
Important
We encourage you to report all problems. However, before you report any problems ask yourself:
- Did I check the wiki for information on my problem?
- Did I check the FAQ, Known bugs, Terminology and Tips pages?
- Did I check the log file (SUMO-Toolbox.log) in the output/ directory?
Reporting
Always check your SUMO-Toolbox.log file in the output directory first!
When reporting problems remember to always attach:
- the SUMO Toolbox log file
- the XML configuration file you used
Check the Contact page to report the problem and send the information.