Difference between revisions of "Reporting problems"

From SUMOwiki
Jump to navigationJump to search
Line 15: Line 15:
 
* the XML configuration file you used
 
* the XML configuration file you used
  
See the [[contact]] page on where to send the information to.
+
See the [[contact]] page on where to send the information to.  If it is a bug, please submit a bugreport [http://gforge.coms.ua.ac.be/projects/m3toolbox here].

Revision as of 15:43, 22 June 2007

Important

We encourage you to report your problems. However, before you report any problems ask yourself this:

  1. Did I check the wiki for information on my problem?
  2. Did I check the FAQ, Known bugs, Terminology and Tips pages?
  3. Did I check the known bugs on the project website?
  4. Did I check the log file (M3-Toolbox.log) in the output/ directory?

Reporting

ALWAYS CHECK YOUR M3-Toolbox.log FILE IN THE OUTPUT DIRECTORY FIRST

When reporting problems remember to always attach:

  • the M3-Toolbox log file
  • the XML configuration file you used

See the contact page on where to send the information to. If it is a bug, please submit a bugreport here.